I confess I’m not good at keeping track of hard copy paperwork of any kind! I once lost a concert ticket and the box office had mercy on me and reissued them. That’s why all my tickets to anything are digital/virtual/pdf/ whatever!
So, that being said, despite my good intentions (and I truly thought I would sell some this time), I lost a pack of chicken bbq tickets. This is the way these fundraisers work in my family:
1. My son comes home with a pack of 15 tickets at $8 each, and tosses them at me, and tells me to sell them.
2. I read the paperwork that says he’s expected to sell these. On the due date we must return the unsold tickets or remit payment for the sold tickets. Any ticket not returned is considered to be sold, so it’s either money or ticket.
3. I look at the tickets, and think, “Well, we’ll buy 4, and that will be family dinner. Plus I think my friends will want some. I can definitely sell 10.”
Then we all promptly forget about said tickets.
4. I misplace the tickets, but don’t realize it until the day before the due date.
5. I panic and search for tickets. This time, I had put them in my purse so I would remember to sell them (yeah, right), and they fell out. I finally found the book of 15 tickets in the car under the driver’s seat.
6. I return all the tickets. I don’t buy any because I’m a little resentful that I didn’t have a choice in this matter to either pay or buy. So I create a lose-lose situation: we get no chicken, only stress, and the organization gets no money from us.
So how does this relate to my field of conflict transformation and mediation?
Accept that what is, is. BBQ Chicken fundraisers are big around these parts. They raise a lot of money and people like them. It just is. There are others who are great at selling tickets and they are a huge successful fundraiser in these parts. The fundraisers are not going to stop, this is an accepted practice, and I’m not good at it. It is what it is. How I respond is up to me.
It is helpful for a person to know themselves in order to respond appropriately. In my case, I resent being “told” what to do and I know I’m not good with paperwork. Since I know this about myself, I can hold myself accountable. Rather than repeat the pattern of ignoring the situation, letting my feelings dictate my behavior, and / or losing the tickets, I have at least three options when confronted with this next time: 1. I can graciously return the tickets and say “no thank you.” 2. I can immediately write a check for my family’s tickets and return the rest. 3. I can try to do better and sell the tickets. Since I know myself, I most likely will choose options 1 or 2.
It is important to get buy-in and not force people into agreements. Many people, like me, do not respond well when they feel forced into something or are expected to go along with something just because someone tells them to do so, even if we want to support the organization/person telling us what to do. Either we feel resentful, or guilty because we aren’t going along, or apathetic. I see this when, in my mediation sessions, both parties desire a relationship or resolution, but one party wants to call the shots and force the other to do something. Even if the desired action is a good idea, the other party will resist. Buy in and empowerment is important.
Resolution: When I receive a pack of chicken bbq tickets, I will simply return it asap and save myself the panic.